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Total workforce in the team

Sparkasse Erlangen-Höchstadt-Herzogenaurach is currently recruiting customer advisors (m/f/d). All available jobs and apprenticeships can be found in the job exchange of the Sparkassen-Finanzgruppe.

Count of Employees within the Group
Count of Employees within the Group

Total workforce in the team

In Bavaria, a leading institution within the Sparkassen financial group is on the hunt for Customer Advisors (m/f/d) to join their dynamic team. With a balance sheet total of around 8.4 billion euros and 40 branches across the region, this company is a powerful player in the financial sector.

As a Customer Advisor, your primary role will be to acquire new customers and convince them of the company's financial concepts. You'll be responsible for developing solutions for customers' financial needs and advising on the entire range of products. This role requires a strong customer orientation, good communication skills, and a solid understanding of banking products and services.

To excel in this position, a completed commercial apprenticeship, preferably in banking or finance, or a comparable qualification in the financial sector is typically required. For some advisory roles, additional qualifications such as a banking specialist title or a related university degree might be expected. Practical experience in customer service or advisory roles within a financial institution is often preferred or required.

Your key responsibilities will include advising private individual customers on financial products, services, and personal finance management. You'll build and maintain long-term customer relationships to ensure customer satisfaction and retention. Processing transactions at the customer service desk or service center, including account management, payment handling, and problem resolution, will also be part of your duties.

The company offers a customer-focused and supportive work environment, reflecting Sparkassen’s commitment to community and innovation. Structured training and development programs, including options for career advancement and continuing education in banking, are available. Attractive remuneration packages with social benefits common in German banking jobs, such as holiday and Christmas bonuses, pension schemes, and potentially flexible working arrangements in some positions, are also on offer.

Opportunities for part-time or entry-level positions, including for career changers or “Quereinsteiger” supported by qualification programs, are available. The company promotes talent and offers further advantages of the Sparkassen financial group.

If you're confident, reliable, and enjoy setting impulses for finding solutions, this could be the perfect opportunity for you. For more information, please contact Britta Fischer at Tel. 09131/824 2112. The qualification required for the Customer Advisor position is completion of training as a Sparkassen Fachwirt (m/f/d) or a comparable qualification.

The company offers a secure and trusting work environment with diverse social benefits, diverse training and career opportunities, active health management, healthy catering, balanced work-life balance, attractive remuneration, direct commissions, company social benefits, employer-financed company pension scheme, public transport subsidy, bicycle/hardware leasing, and more. Apply today and join a modern and powerful institution within the Sparkassen financial group!

In this financial institution, a completed education or training in banking or finance is typically necessary for a Customer Advisor role, as it helps in understanding banking products and services. Successful candidates may also have the opportunity for career advancement and continuing education in banking, demonstrating the company's commitment to career development and education.

The role of a Customer Advisor involves providing advice on various financial products, services, and personal finance management to private individuals, requiring excellent communication skills and a strong customer orientation, skills valuable in both business and various careers.

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