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Residents of PFO express dissatisfaction over unwarranted bank account freezes

Increased Complaints about Financial Services in Volga Federal District: The Bank of Russia's press service recently announced that 26,200 complaints were lodged by district residents in the first half of 2025, representing a 21% surge compared to previous years.

Local residents of PFO express dissatisfaction over unjustified bank account freezes
Local residents of PFO express dissatisfaction over unjustified bank account freezes

Residents of PFO express dissatisfaction over unwarranted bank account freezes

In recent times, Nizhny Novgorod, Russia, has seen a surge in complaints from citizens about the unjustified blocking of their bank accounts. This trend can be attributed to the complex and tightening regulatory environment, particularly amid heightened financial sanctions on Russia and increased state controls.

Key factors contributing to this issue include:

  1. Sanctions and Financial Restrictions: Broad international financial sanctions, enforced since 2022, prohibit many normal banking activities, including providing certain financial messaging services to Russian banks or entities. Customers might have their accounts blocked if banks detect transactions or details flagged under these sanctions, even unintentionally.
  2. Increased Digital Controls and AI Monitoring: Nizhny Novgorod employs AI and digital oversight tools for governance and public regulation. Similar technologies might be used in financial monitoring to track suspicious transactions or comply with anti-terrorism laws, leading to account blocks as precautionary measures.
  3. Mobile Internet Disruptions: Frequent mobile internet shutdowns affect bank terminals and digital payment services, which can indirectly cause transaction failures or account access issues mistaken for blocking.
  4. Heightened Anti-Terrorism Vigilance: Russian authorities have foiled many terror attacks in 2025 and increased scrutiny on transactions possibly related to suspicious activities. Banks may block accounts to prevent financing of terrorism or other illegal acts.

To avoid unjustified account blocking, individuals in Nizhny Novgorod are advised to:

  • Maintain clear and updated documentation with their bank and avoid transactions that might trigger sanction-related flags.
  • Use alternative payment methods amid connectivity issues to avoid technical problems being seen as suspicious.
  • Monitor communications from their banks closely and promptly respond to verification requests to clarify the purpose of transactions.
  • Stay informed on regulatory changes affecting banking operations in Russia and prepare to comply strictly with new requirements.

It is important to note that many account blocks stem from systemic responses to external sanctions and internal security measures, often beyond individual control. This explains the rise in complaints about "unjustified" blockings in this context.

State Duma Deputy Nikita Chaplin has also provided advice on how to avoid unjustified money transfer blocking. In the first half of 2025, the Bank of Russia received 26,200 complaints about financial services from residents of the Volga Federal District, a 21% increase from the same period last year. In the Nizhny Novgorod region alone, 2,900 complaints were received from January to June, a 14% increase. If a citizen disagrees with the response from a financial organization, they can then appeal to the Bank of Russia.

The Bank of Russia's database often includes "money mules," individuals who participate in the transfer and cashing out of stolen money. For updates on important publications from "TASS - Volga Region," information can be found on Telegram and VKontakte.

  1. Given the increasing financial sanctions and tightening regulatory environment, it seems I might struggle to find employment in the business sector within Nizhny Novgorod, as my transactions could unintentionally be flagged under the current sanctions.
  2. The surge in complaints about unjustified account blocking in general-news reports suggests that careful adherence to banking regulations in Nizhny Novgorod is essential to avoid potential scrutiny from AI monitoring and digital controls employed for financial oversight.

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