Reach Out to the Internal Revenue Service: Contact Methods Explained
How to Navigate France's Tax System: Contacting the Tax Office, Sending Documents, and More
Image Courtesy of 10'000 Hours / Getty_Images
By Léa Boluze, Web EditorUpdated on
Contents
- Connecting with a Financial Adviser
- Ringing the Tax Office for Free
- Arranging a Video Meeting Through the impots.gouv App
- Emailing the Tax Office from Your Personal Account
- Scheduling an Appointment at the Tax Office
- Troubleshooting Connection Issues
- Sending a Document to the Financial Center
Talking with a Financial Advisor
Whether you need assistance with a tax refund, a change of circumstances, or have questions about your tax return, the public finance center offers several services during specific hours. You can:
- email the tax office
- call them
- download the impots.gouv mobile app
- schedule an in-person or video appointment
- fill out a form on the impots.gouv website
Find the necessary information and numbers below.
Phone Communication
Reaching the Tax Office by Call
The dedicated "Impots service" number to contact the tax office is 0 809 401 401. This service allows you to reach a tax agent from Monday to Friday, between 8:30 AM and 7 PM, excluding holidays. Calls are free, as long as you're calling from a local number. Keep in mind that the platform handles thousands of calls daily during tax season, so it's best to call early in the day or during off-peak hours in the afternoon.
Abroad Communication
If you're abroad or live outside the metropolitan area, you can use the number +33 (0)1 72 95 20 42. The tax office for non-resident individuals is open Monday to Friday, from 9 AM to 4 PM.
Finding the Right Number
For more specific inquiries, visit the "contact" section of the impots.gouv.fr website and fill out the request form. Just indicate your status, the subject of your request, and your preferred method of communication.
Video Appointment through the impots.gouv App
Since February 2023, the impots.gouv app, available on the App Store and Google Play, allows you to schedule an appointment with an agent at your local counter, by phone, or via video. Additionally, this app offers:
- creating a personal space
- viewing tax documents from the last three years
- paying bills
- checking your rate and monthly installments for the pay-as-you-earn tax
First-Time Tax Return Filing
Contacting the Tax Office through Email
Accessing Your Personal Space
Phone calls can take a long time, so sending an email is another option. To do so, log into your "personal space" or "professional space," depending on your status, using your tax ID number. Once connected, a secure messaging system on the site allows you to contact and exchange with an advisor.
Setting Up an Appointment at the Tax Office
If you have questions for a tax agent, you can make an appointment in person, by phone, or via video.
- Go to the impots.gouv website, under the "contact" section.
- Fill out a questionnaire about your needs.
- You will then be redirected to the closest tax office.
- Make an appointment by phone or online.
First-Time Tax Return Filing ## Encountering Connection Problems
To streamline processes and help taxpayers identify and contact the right service, the tax website has implemented a dynamic online questionnaire. After indicating your status (individual or professional) and checking the boxes corresponding to your request, you'll receive the contact information of the competent service. This questionnaire also offers the opportunity to obtain the contact details of your local tax office.
Sending a Document to the Financial Center
The easiest way to send a document to the tax office is by using the secure messaging system within your "personal space" on the tax website.
Alternatively, send the document by registered mail using the address of your local tax office specified on your tax notice. You can also deliver the document in person at the designated public finance center.
Enrichment Data:
To guarantee security and compliance with data protection regulations, it's essential to prioritize official channels—such as the espace particulier on impots.gouv.fr—when submitting sensitive documents to the French tax authorities. These channels offer secure messaging and document upload options.
While using standard email is not ideal for official communications due to security and privacy concerns, there may be exceptions. If explicitly instructed by a specific public finance office or service, use the email address they provide and follow their instructions for secure transmission. Always take necessary precautions and avoid including sensitive personal information if possible.
- To secure financial assistance for navigating France's tax system, consider exploring scholarship opportunities dedicated to personal-finance education.
- As you work on managing your personal-finance situation, make use of the free phone communication service offered by the French tax office to seek advice and resolve any questions or issues related to your tax return.
