Network Operations Center (NOC) Technician Specialist
In the ever-evolving world of technology, Wildix, a two-decade-old profitable and stable company based in Tallinn, Estonia, is on the hunt for a skilled NOC Engineer to join their team of over 300 employees from 15+ nationalities. Founded by brothers Dimitri and Steve Osler in 2005, Wildix has grown to become a global leader in Unified Communications & Collaboration as a Service (UCaaS), serving businesses in 135+ countries.
As a NOC Engineer, you will work on an innovative Real-Time Collaboration Platform, collaborating closely with the dynamic R&D and Support teams to ensure seamless integration and operation of systems. Your primary responsibility will be to monitor Wildix's infrastructure and clients' systems 24/7, reacting promptly to incidents and continuously improving the monitoring systems.
With a minimum of 2 years of proven experience in the field, which likely involves network operations, system administration, and troubleshooting, you will be well-equipped to handle the challenges that come with this role. The ideal candidate also possesses strong analytical and logical thinking skills, solid Linux and networking administration skills, proven experience in technical troubleshooting, high proficiency in English, both written and spoken, availability for night shifts and ability to work 12-hour rotations, and bonus points for experience with monitoring tools, AWS services, Ansible, Docker, understanding of GitLab and CI/CD pipelines, SQL knowledge or experience, and a basic understanding of the SIP protocol.
In addition to the technical aspects, Wildix values diversity and is an equal-opportunity employer, welcoming all applicants. The company offers a range of programs and events for career growth and development, as well as access to psychology sessions for employee well-being support.
The role also includes providing support to partners via phone and tickets during non-business hours. Wildix operates a partner-first ecosystem, ensuring a collaborative and supportive environment for all team members.
If you're interested in this exciting opportunity, a link to apply can be found in the source. Wildix offers generous time off for employees, making it an attractive choice for those seeking a balanced work-life balance. Don't miss out on this chance to join a profitable, stable, and dynamic company at the forefront of the UCaaS industry.
[1] Experience in network operations, system administration, and troubleshooting. [2] Network-on-Chip is an unrelated term in this context, referring to an innovative approach used in System-on-Chip (SoC) designs to interconnect components.
- As you prepare your application for the NOC Engineer position at Wildix, ensure you highlight your experience in network operations, system administration, and troubleshooting, key skills required for this role.
- In the business realm of technology, Wildix, a globally recognized leader in the Unified Communications & Collaboration as a Service (UCaaS) industry, offers careers in diverse areas such as finance and technology, making it an attractive choice for professionals seeking growth and development opportunities.
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