Following Two Unsuccessful Transmissions with My Toyota Highlander, I Switched to a Ford Explorer and I'm Delighted to Have Parted Ways with That Chaotic Journey
2025 Ford Explorer vs. 2017 Toyota Highlander: A Comparative Analysis
The 2025 Ford Explorer and the 2017 Toyota Highlander are two popular choices for families seeking versatile and reliable SUVs. However, when it comes to reliability and transmission issues, these two models differ significantly.
According to Consumer Reports, the 2025 Ford Explorer is rated slightly below average in terms of reliability, with a score of 45/100, while the 2017 Toyota Highlander boasts a well-above-average rating of 65/100 [1]. The Highlander typically experiences fewer repairs overall and retains more resale value (61% vs. 43% for the Explorer after five years) [1].
Regarding transmission issues, the 2017 Toyota Highlander is known to have some reported problems, especially with earlier model years, related to rough shifting or hesitation. However, the 2025 Ford Explorer has an improved transmission praised for smooth and crisp gear shifts with no major widespread complaints noted so far [3].
In summary:
| Vehicle | Reliability Rating | Transmission Issues | Warranty/Support | |----------------------|----------------------------|---------------------------------|--------------------------------| | 2025 Ford Explorer | Slightly below average | Smooth shifting; no major issues reported[3] | 3-yr/36,000 mile basic; 5-yr/60,000 mile powertrain[1] | | 2017 Toyota Highlander | Well above average[1] | Some previous owners reported transmission issues (hesitation, rough shifts) | 3-yr/36,000 mile basic; 5-yr/60,000 mile powertrain; hybrid longer battery warranty on hybrid models[1] |
Sara Winchester, a Highlander owner, experienced repeated transmission failures in her 2017 Highlander, leading her to switch brands and purchase a new 2025 Ford Explorer. Another Highlander owner, Reddit user Arestocles, shared a similar experience, with their 2017 Highlander being in the dealer's possession for eight months due to transmission issues.
It is believed that these issues are related to the front carrier assembly pinion shafts within the transmission. Toyota has offered a Customer Support Program to cover repairs for certain 2017-2018 Highlander and Sienna models.
On the other hand, the 2025 Ford Explorer comes with a bumper-to-bumper warranty. However, some owners have reported mechanical issues with the engine and transmission of the 2025 Ford Explorer.
In conclusion, while the 2025 Ford Explorer offers strong performance, good technology, and a family-friendly interior, some owners have expressed concerns about its overall reliability. Conversely, the 2017 Toyota Highlander, despite having some transmission issues among certain owner reports, is generally considered more reliable. However, prospective buyers are advised to thoroughly research their specific model and year before making a purchase decision.
[1] Consumer Reports: https://www.consumerreports.org/cars/ [3] Car and Driver: https://www.caranddriver.com/news/a35797732/2025-ford-explorer-review/ [2] Toyota Customer Support Program: https://www.toyota.com/recalls/customer-support-program/highlander-sienna/
- Despite the strong performance and family-friendly features of the 2025 Ford Explorer, some car owners have raised concerns about its overall reliability.
- The 2017 Toyota Highlander, while facing transmission issues among certain owner reports, is generally considered more reliable due to its above-average reliability rating and fewer required repairs.
- In the automotive industry, finance plays a significant role, with some buyers paying close attention to a vehicle's warranty and support, such as the bumper-to-bumper warranty offered by the 2025 Ford Explorer and the Customer Support Program provided by Toyota for certain 2017-2018 Highlander and Sienna models.
