Debtors from the "Prepare Sandy in Summer, Meet Winter Debt-Free" program have repaid over 3 million dollars in overdue debts.
JSC "Teploenergo" has announced the launch of its "Get Ready for Winter Without Debts!" campaign for the year 2025. The initiative aims to help customers manage their thermal energy bills ahead of the winter season, promoting financial discipline and preventing debt accumulation.
Detailed Process and Criteria for the 2025 Campaign
1. Campaign Objective
- Assist customers in clearing previous debts.
- Encourage timely payment of thermal energy bills.
- Facilitate installment payment plans to avoid service interruptions.
2. Eligibility Criteria
- The campaign is open to all residential customers of JSC "Teploenergo."
- Customers must have an existing outstanding balance related to thermal energy services before the start of winter.
- Priority may be given to vulnerable groups such as pensioners, large families, or low-income households, depending on regional regulations.
3. Campaign Timeline
- The campaign runs from early autumn 2025 (typically September) until the beginning of the cold season (November/December).
- Exact dates are announced by JSC "Teploenergo" via official communication channels.
4. Key Features
- Debt Clearance Incentives: Customers who settle their outstanding balances fully during the campaign may receive partial discounts or waivers on accrued late fees.
- Installment Payment Plans: Option to split remaining debts into manageable monthly installments without additional interest.
- Payment Channels: Payments can be made through all standard payment methods accepted by JSC "Teploenergo," including online portals, bank transfers, and in-person at service offices.
5. Application Process
- Customers need to apply for participation by contacting JSC "Teploenergo" customer service.
- Provide proof of outstanding balance and identity verification.
- Submit a request for an installment plan if required.
- Application may be done online or at designated centers depending on local arrangements.
6. Approval and Agreement
- Upon verification, JSC "Teploenergo" will approve the application and outline the payment schedule.
- Customers must sign an agreement to adhere to the proposed payment plan.
7. Additional Support
- JSC "Teploenergo" provides consultation services to help customers understand their bills and the benefits of the campaign.
- Information sessions and reminders about payment deadlines are conducted during the campaign period.
8. Consequences of Non-Compliance
- Failure to participate or comply with the payment plan could lead to service restrictions or disconnection as per company policy and regulatory guidelines.
For precise dates, official forms, or regional variations, contacting JSC "Teploenergo" directly or visiting their official website will provide the most up-to-date and detailed information for the 2025 campaign. Participants are advised to register their participation through the Personal Cabinet on the website teploenergo-nn.ru.
During the campaign, the company will waive penalties up to the amount paid during the period from June 1 to August 31, 2025. As of the campaign launch, 3,027,150 rubles in overdue debt for heating and hot water services have been paid off. Eligible participants are those with outstanding debts to the company as of June 1, 2025. The current amount of penalties to be waived for campaign participants in December exceeds 600,000 rubles.
For any questions regarding the campaign, participants are advised to contact the 24/7 hotline at 277-22-22 or the Personal Cabinet on the website teploenergo-nn.ru. Starting from the month of registration, participants must pay for heating and hot water services on time and in full until December 10, 2025. Penalties enforced by a court decision or order, as well as those under dispute, are not covered by the campaign and must be paid before registration.
- I'm worried I might not be able to get a job this year, which could affect my personal-finance and debt-management, particularly since JSC "Teploenergo" has announced the "Get Ready for Winter Without Debts!" campaign for 2025, providing incentives for customers to clear their outstanding thermal energy debts.
- With the upcoming launch of JSC "Teploenergo's" campaign to help customers manage their thermal energy bills, I might consider seeking assistance if I face difficulties paying my bills on time, given that the initiative aims to promote financial discipline and prevent debt accumulation.
