Companies involved in production (irrespective of gender)
ProCredit Bank Germany, a significant credit institution based in Fürth, is currently offering a job opportunity for a Customer Service Representative (m/f/d) in the role of Market Follow-up Passive. This role is part of a growing bank that is known for its emphasis on front-office development and modern branch network equipped with state-of-the-art technology support.
Job Description
As a Customer Service Representative, you will be responsible for supporting customers with passive products such as deposits and savings accounts. This role also involves monitoring market developments relevant to banking services, coordinating follow-up communication with clients to ensure satisfaction and compliance, and liaising with internal teams to maintain smooth operations in retail banking. Additionally, you will be required to actively participate in the future-oriented development of market follow-up.
Qualifications
While ProCredit Bank Germany does not specify any specific qualifications or experiences required for the role, candidates are expected to possess pronounced communication and team skills. Initial knowledge in areas such as inheritance cases, care, card business, account transfers, online banking, withholding tax, FATCA, and AEOI is preferred, but can be gained through previous activities in the branch or telephone consultation. Candidates must demonstrate openness towards new processes and digital applications.
Benefits
ProCredit Bank Germany offers a permanent contract with 13.8 monthly salaries, an attractive, employer-financed pension scheme, company health insurance, and capital-forming benefits. The role also includes training measures within working hours and diverse further training opportunities.
Application Process
Interested candidates can apply via the official ProCredit Holding or ProCredit Bank Germany career pages or contact the Fürth branch directly for more information. The job posting mentions that there are 16 more jobs available.
Contact Information
For any questions, contact information for the Head of Market Follow-up Standard, Sigrid Roth, and the Head of Market Follow-up Passive, Martina Dinter, is provided.
ProCredit Bank Germany values equal opportunities and is happy to receive applications from people with disabilities. In case of equal qualifications, severely disabled and equally qualified applicants will be given preference.
The institution also provides JobRad and subsidy for public transport, flexible working hours, 32 vacation days, the possibility of additional vacation, and mobile work. Employees benefit from discounts and rebates at various retailers in the institution's business area.
If you seek more detailed job descriptions, benefits, or direct contact points, visiting ProCredit Bank Germany’s careers site or local branch might provide the most precise and updated information.
- In this role at ProCredit Bank Germany, you will not only support customers with passive products like deposits and savings accounts, but also monitor market developments related to banking services, and actively participate in the future-oriented development of market follow-up.
- As a sought-after reward for your work at ProCredit Bank Germany, you will receive a permanent contract with 13.8 monthly salaries, an attractive, employer-financed pension scheme, company health insurance, and capital-forming benefits, along with various training opportunities and additional perks such as JobRad, subsidized public transport, flexible working hours, and multiple vacation days.
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